When someone dies
What to do if someone dies at home
When a death which has been expected occurs at home the doctor who has been treating your loved one should be contacted and they or a colleague will attend to confirm that a death has occurred and give permission for your loved one to be transferred to the Funeral Directors. At this point you should contact us on 0121 556 0056 (this is a 24-hour number and covers all areas) to arrange for our staff to transfer the deceased to our Chapels of Rest.
Providing your loved one has seen their doctor during their last illness (within the previous 28 days) a medical certificate stating the cause of death will be issued which will allow you to register the death at your local registry office. This needs to be the registrars in the same area as where the person has passed away.
What to do if someone dies in a nursing home
When a death occurs at a nursing home, the nursing home staff should liaise with the doctor and then contact us on 0121 556 0056 (this is a 24-hour number and covers all areas) to arrange for our staff to transfer your loved one to our Chapel of Rest.
What to do if someone dies in hospital
When a death occurs in hospital, the staff nurse will arrange for a doctor to issue the Medical Certificate of Cause of Death, which will be forwarded to the relevant registrars on your behalf. Contact us and we will arrange a suitable time to discuss your requirements and arrange to bring the person who has passed away into our care.
What to do if someone dies suddenly
When someone dies suddenly, it is normal for the coroner to be involved. The coroner is automatically involved in most sudden or unexpected deaths, especially if the person who has died has not been under a doctor’s care within the last 28 days. Contact us a soon as possible and we will be able to advise you on the procedures involved and liaise with the coroner’s office on your behalf.
What to do when someone dies away from home
When someone dies away from home, either within the UK or anywhere abroad, contact us and we can make all the necessary arrangements.
For general enquiries contact our main office on:
0121 556 0056
This is also our out of hours contact which is active 24 hours a day, 7 days a week for immediate assistance.
When Someone Dies
Areas we cover
Wednesbury, Darlaston, Tipton, West Bromwich, Great Barr – and all the areas within the Sandwell borough
Walsall, Aldridge, Streetly, Bentley, Bloxwich, Pelsall, Brownhills – and all the areas within the Walsall borough
Wolverhampton, Willenhall, Wednesfield, Bilston – and all the areas within the Wolverhampton borough.
Dudley, Oldbury, Rowley Regis, Cradley Heath, Halesowen, Stourbridge – and all the areas within the Dudley borough.
We cover all areas of the United Kingdom so if your area is not listed please contact us and we will discuss your individual requirements.